We have many years of experience in servicing builders and home owners in selecting and handling the materials you need to get your job done right. We take the time to pick your order and utilize our delivery vehicles so you don’t have to take time away from your busy day. Chemung County Building Supplies takes great pride in our reliable delivery service. Our delivery fleet includes: Boom, Moffett, and flatbed trucks.

Delivery FAQ

Is there a charge for delivery? YES. Distance and value of order are the primary factors for determining delivery charges.

What days can I get a delivery in my area? Unlike other suppliers, Chemung County Building Supplies does not have set weekly routes making you wait until we are in your neighborhood to bring you a delivery. We deliver Monday through Friday to most areas and offer partial-day delivery service on Saturdays. So, arranging a delivery to your jobsite is as easy as just giving us a call.

What time will my Chemung County Building Supplies delivery arrive? We deliver during normal business hours, Monday-Friday.

Do you offer C.O.D.s—Cash On Delivery? Yes, however C.O.D.s are the least preferred method of payment and can be problematic. Therefore, we request that you arrange for payment of materials prior to your delivery.

Will the driver place the materials where I want them? Our drivers will attempt to place their vehicles as close as possible to the unloading point. However, jobsite conditions may impede the placement of our delivery truck on your property. Items that would be damaged by inclement weather will be covered or put into covered areas. For safety reasons, we will not carry goods up or down stairs or place materials throughout a jobsite structure.

What if there is a problem with the quantity or quality of materials delivered? We make every effort to make sure your delivery is accurate and of high quality. Any claims of delivery discrepancies must be communicated to customer service within 24 hours of receiving your delivery.

Can I get my leftover materials picked up? YES. Delivery fees for materials being picked-up and restocking charges will apply. Any left over materials you have should be protected from the weather to prevent damage. All pickup materials will require proof of purchase and be subject to inspection by the driver and the final inspection by our Load Checkers. *Any product returned in non-saleable condition will be disposed of and will not be credited.

Customer Responsibilities Clear an area for placement of goods Ensure driveway is clear for delivery truck. Have materials delivered a few days ahead of time so you can inspect them. Check your estimate carefully to ensure you’ve ordered enough materials to complete the job. Know where underground or above ground objects are that might interfere with delivery (i.e. location of septic tanks, drainage tile, utility wires, etc.)